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Senior Director of Product

Full Time – Redwood City, CA, United States

Since 2006, Inflection has built the tools needed to facilitate trust and safety in online/offline interactions, workplaces, and communities, by collecting, organizing, and providing access to digital people data. Through our work, we’re helping the Internet realize its amazing potential of bringing people together.

Our two principal business lines are GoodHire and our Trust & Safety APIs. GoodHire, is an award-winning pre-employment background checking service that’s quickly grown to serve over 80,000 businesses across the US. It’s loved by SMB and Mid-Market businesses for its incredible ease of use, fast turnaround times, and automated hiring compliance capabilities built right into the product.

The Trust & Safety APIs, SafeDecision and Insight, provide large online platforms and sharing economy companies with the tools to instantly ensure trust amongst their communities through API-driven background checks. These lightweight, compliant background checks help foster a frictionless onboarding experience for new users and provide peace of mind for other participants on the platform.

The PM role at Inflection leads projects that impact all aspects of our business, including improving the customer and candidate experience, integrating with new data providers, and enhancing our core platform capabilities. The PM role sits at the center of our organization, interfacing with the Design, Engineering, Marketing, Analytics, Sales, Business Development, Customer Success, and our Support teams.

The Senior Director of Product is expected to not only own their own projects and feature development efforts, but also manage and grow a talented team of Product Managers that work across all parts of the business. If you’re passionate about the B2B experience for customers of all sizes, willing to get your hands a little dirty with data, and ready to build new and innovative features alongside an amazing team, then read on!

THE GOODHIRE PRODUCT MANAGER WILL...

  • Collaborate with cross-functional stakeholders to gather, synthesize and understand market requirements and define features for the product roadmap

  • Manage the full lifecycle of a product features from business requirements to product release including: concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, maintenance, and support

  • Lead cross-functional teams in a dynamic environment, including Engineers, Designers, Marketers, Analysts, Salespeople, Customer Success Managers, and Customer Support Agents to plan and launch projects on time, on budget, and on specification

  • Balance product requirements and market impact against time to market and project risks

  • Incorporate customer and business partner feedback into future product requirements

  • Identify necessary reports, metrics, and analysis to measure the effectiveness and validate the success of completed projects

  • Manage, mentor, and grow an experienced team of Product Managers

YOU MAY BE THE PRODUCT MANAGER WE ARE LOOKING FOR IF YOU...

  • Love building B2B products and working towards lofty goals

  • Have a passion for data

  • Seek to have a positive impact on the world and get excited about technology’s potential to change existing industries in new ways

  • Love immersing yourself in product features and functionality, but can also talk candidly about business strategy and partnerships

  • Are a thoughtful planner who is detail-oriented, but you never forget about the big picture

  • Are excited by technology and love working with both Engineers and Designers to solve problem

  • Are energized when you work with other smart, passionate, and talented individuals

  • Are a team player who loves collaborating and listening as much as leading

  • Place high importance on quantitative and analytical skillsAre entrepreneurial – you see this job as a great foundation to growing into a GM or CEO one day

  • Have demonstrated experience managing and growing PMs

QUALIFICATIONS:

  • BS/BA (Engineering, Business, Statistics, or other relevant degree - technical or analytical) - or equivalent work experience in a highly technical work environment

  • MBA is a plus

  • 8+ years Product Management experience, preferably in a B2B internet company

  • Previous experience as a manager or mentor of other Product Managers

  • Demonstrated experience developing use case requirements and translating them into product specifications

  • Database analytics experience using SQL and/or MongoDB

  • Strong project management skills: organized, attention to detail, and able to manage multiple time-sensitive projects

TO WIT, INFLECTION OFFERS:

  • Innovative, high growth products that customers love

  • Competitive compensation including equity options

  • Comprehensive benefits package including medical/dental coverage, 401K, and life insurance

  • Track record of promoting and hiring internally

  • Startup environment with big opportunities for impact

  • High energy team with mix of experienced entrepreneurs, talented engineers, and successful Silicon Valley veterans

  • Learning and Development funds to enhance and learn new skills

  • 1% of profits donated to charity

  • Diversity and Inclusion program3 days off a year to volunteer

  • Flexible work from home arrangementsFree lunch every day

  • A start-up’s pantry of complimentary beverages and snacks

  • Conveniently located off the 101 in Redwood Shores, with access to CalTrain

YOU BELIEVE WORK IS ABOUT MORE THAN JUST THE BOTTOM LINE:

We don’t want to just be good at what we do; we want to be good for the world. We care about all stakeholders, including customers, employees, and the community.